Profile

M

2

18

Mastering Effective Communication Basics

At the end of this course, participants will be able to confidently apply fundamental principles of communication to express ideas clearly, listen actively, build rapport, and resolve conflicts effectively in diverse personal and professional contexts

BL SJ

Brittany and Sushmitha

Free

A

4

13

Active Listening

This course is designed to help participants master the art of active listening. Learners will explore techniques for fully engaging in conversations, improving focus, and ensuring clear understanding. The course covers key listening skills, such as giving feedback, overcoming distractions, and building empathy in communication. By the end of the course, participants will be able to apply active listening strategies to enhance both personal and professional relationships, leading to more effective and meaningful communication.

SJ BL

Sushmitha and Brittany

Free

A

3

12

Assertiveness and Confidence Building Course

By the end of this course, you will emerge as a more self-assured, assertive individual capable of confidently navigating diverse situations and relationships, while maintaining your authenticity and respecting the perspectives of others.

SJ BL

Sushmitha and Brittany

Free

E

2

12

Email Etiquette - Mastering Professional Communication

By attending this course, learners will master the art of professional email communication, gaining the ability to write clear, concise, and well-structured emails. You will learn to craft effective subject lines, use the appropriate tone and formality for different contexts, and manage attachments and links efficiently. Additionally, participants will develop skills for timely and respectful responses, understand how to acknowledge receipt and provide clear follow-ups, and avoid common email mistakes. The course also covers advanced tips such as managing email threads, using BCC correctly, setting up out-of-office messages, and maintaining cultural sensitivity. Through practical examples and exercises, learners will be prepared to apply these best practices in their daily email communication.

SJ BL

Sushmitha and Brittany

Free

T

2

11

Teamwork & Collaboration

This course focuses on the essential skills required for effective teamwork and collaboration. Participants will explore the dynamics of working in teams, including communication, trust-building, and conflict resolution. Learners will understand how to contribute to and lead collaborative efforts, overcome challenges, and work towards shared objectives. By the end of the course, participants will have a stronger ability to work in diverse, high-performing teams and drive collective success.

SJ BL

Sushmitha and Brittany

Free

C

2

11

Communicating Across Cultures

In a course on "Communicating Across Cultures," you will learn to navigate and bridge cultural differences in communication. You'll gain a deeper understanding of various cultural norms and values, develop strategies to adapt your communication styles for diverse audiences, and enhance your ability to build meaningful relationships. This course emphasizes resolving conflicts that arise from cultural misunderstandings and encourages critical reflection on personal biases. By applying these skills in real-world scenarios, youwill become more effective and respectful communicators in an increasingly interconnected world.

SJ BL

Sushmitha and Brittany

Free

D

2

11

Developing Confident Body Language

By the end of this course, you'll radiate confidence and assertiveness in your interactions, leaving a lasting positive impact on your colleagues, superiors, and clients. Unlock the potential of your body language, and watch as your personal and professional relationships flourish.

SJ BL

Sushmitha and Brittany

Free

3

1 - Hand Hygiene

This course covers the Hand Hygiene Best Practice Scoring Card information from the National Nurse Aide Assessment Program (NNAAP) Examination Instruction Manual and should take approximately 15 minutes to complete. A test is required at the end of the course.

BL RC HS