Email Etiquette - Mastering Professional Communication

By attending this course, learners will master the art of professional email communication, gaining the ability to write clear, concise, and well-structured emails. You will learn to craft effective subject lines, use the appropriate tone and formality for different contexts, and manage attachments and links efficiently. Additionally, participants will develop skills for timely and respectful responses, understand how to acknowledge receipt and provide clear follow-ups, and avoid common email mistakes. The course also covers advanced tips such as managing email threads, using BCC correctly, setting up out-of-office messages, and maintaining cultural sensitivity. Through practical examples and exercises, learners will be prepared to apply these best practices in their daily email communication.

Instructors:

SJ Sushmitha J

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6 Enrolled

2 Lessons

This comprehensive course on email etiquette in the corporate workplace covers all aspects of professional email communication. It begins with the basics of structuring an email, including crafting appropriate subject lines and using suitable greetings and sign-offs. The course delves into the nuances of tone and formality, ensuring participants can adapt their emails to various audiences and situations. It also addresses the management of attachments and links, emphasizing clarity and relevance. Learners will explore best practices for responding to emails, avoiding common mistakes, and applying advanced tips such as email thread management and cultural sensitivity. With a focus on practical application, the course equips participants with the skills needed for effective and professional email communication in the workplace.

Course Content

Email Etiquette

Assignment

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